Our Business Internet Fiber Power offerings
The abundant bandwidth, professional support and low costs of Business Internet Fiber Power are impressive. The cable network-based Internet connection also outscores ADSL and VDSL with its unbeatable speeds. Additional services included as standard round off this impressive offering. If you want your Internet to be fast and inexpensive, then opt for us as a proven and experienced partner. upc cablecom business Internet connections are already available at more than 180,000 company locations in Switzerland today.
upc cablecom business not only offers ultra-fast Internet for SMEs, but exceptionally attractive starter prices. And, of course, we include business support and the option of fixed IP addresses.
Business Internet
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Business Internet
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Business Internet
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| Download | 35,000 kbit/s | 75,000 kbit/s | 150,000 kbit/s | ||||||||||||||||||||||||||||||||||||||||||
| Upload | 3,500 kbit/s | 7,000 kbit/s | 10'000 kbit/s | ||||||||||||||||||||||||||||||||||||||||||
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| Internet Security Package |
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| Microsoft® Office 365 |
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| Price per month | CHF 58.- | CHF 98.- | CHF 148.- | ||||||||||||||||||||||||||||||||||||||||||
More details
Factsheet Business Internet Fiber PowerFixed IP addresses
You have the option to order static IP addresses for all our Fiber Power products in our web shop.
| Number of static IP addresses | Price per month * |
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| 4 (1 of which can be freely used) | CHF 20.- |
| 8 (5 of which can be freely used) | CHF 40.- |
| 16 (13 of which can be freely used) | CHF 60.- |
| 32 (29 of which can be freely used) | CHF 80.- |
* The costs for static IP addresses are added to the Fiber Power product price.
Double the security for your Internet
A reliable data line is essential for the success of your business today. So it is vitally important that your Internet connection is always available without interruptions. To prevent failures, a backup over a second Internet connection is recommended. If your DSL connection fails, your cable connection makes sure that you don’t lose your access to the Internet – or vice versa
Because they are two totally separate technologies, the cable network still works if there is a fault in the DSL network – a safeguard many companies rely on. As the largest cable network operator in Switzerland we have three attractive Business Internet Fiber Power offers that provide this assurance.
We are happy to help
Do you have any questions about our products or would you like to receive a detailed quotation? Our professional business account advisors will be happy to assist you in developing the best solution for your company.
Performance and services
You can expect your professional Internet product to come with professional services. upc cablecom business provides all you need for an easy-to-install, reliable Internet connection.
| Service guarantee | Modem is installed on-site ready for business and put into operation * |
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| Business support | Fault lines open 24 hours/365 days per year Fault rectification within 24 hours from Mon to Fri, 7 am to 6 pm |
| Security | FREE Internet Security Package included for up to 3 computers |
| Network connection device | WLAN router/modem (with dynamic IP address) or IP router/modem (with fixed IP address) included in the subscription price |
| IP addresses | With dynamic IP address: stateful firewall, DHCP included Also optionally available with fixed IP addresses (see prices in table above) |
Business Support
Service guarantee and always just a call away with the 24/7 hotline.
A visit from one of our service engineers is included with all orders. He will connect the modem on your premises, put it into operation and measure the power of your cable connection socket. This is how we guarantee that your Internet connection works perfectly and provides the required power.
If, nevertheless, problems or questions arise, our business-oriented service team is on call 24 hours a day, 365 days a year. We remedy faults within 24 hours, during office hours from Monday to Friday, 7 a.m. to 6 p.m. With our business hotline you will also benefit from short waiting times and swift solutions.
Online communication solutions by Microsoft®
Speed up your business with smart tools.
Office 365 is a subscription service for SMEs that provides familiar Microsoft® Office tools for cloud-based collaboration. So you and your employees can hold telephone and video conferences, simultaneously access e-mails, contacts, calendars and documents, and work with them at the same time – no matter where you are. An Office 365 licence is included in all SME packages.
One-off costs
Opt for a 3-year contract for your Internet connection and save up to CHF 300.- on one-off costs.
| Contract term | Internet subscription | Fixed IP addresses | On-site installation by service engineer * |
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| 1-year contract | CHF 100.- | CHF 50.- | CHF 150.- |
| 2-year contract | free | free | CHF 150.- |
| 3-year contract | free | free | free |
Security package
The security package for SMEs. Your free all-round protection.
Countless dangers for your computer lurk in the Internet every day. With Internet Security Package, upc cablecom business offers you an effective security solution with free all-round protection from threats, attacks and viruses. This valuable Internet security package helps to effectively protect your computer at all times, giving you peace of mind. This is achieved with the most effective software currently available. Our Internet security package was co-developed with one of the leading software manufacturers, F-Secure (voted best in test by CHIP 12/11). You receive our security package in the form of a free license for 3 PCs with every Business Internet Fiber Power subscription, ensuring that your Internet security is always up to date.
Benefits of your new security package:
- Antivirus and anti-spyware
Keep out viruses and spyware! Thanks to antivirus and anti-spyware, computer viruses, spyware programs and Trojans don’t stand a chance. Automatic updates always keep your software up-to-date and provide maximum protection. So you can enjoy secure Internet access at all times. - Browser protection
For secure online banking - E-mail protection
Protection from spam and phishing e-mails - Firewall
No invitation – no entry! The Internet protective shield (firewall) has an important function: it monitors and filters out undesired access to your computer. In addition, your PC is hidden from other systems - the perfect protection from hackers, viruses, worms, etc.
No obligation and as easy as pie
Order one of our Business Internet Fiber Power products now and you will automatically receive the Internet Security Package along with it. You receive your security package along with your modem – completely free and with no obligation!
Download the Internet Security Package here now. You can test it free for 30 days with no obligation: Test now
Technical details on the Internet Security Package
| Operating systems | - Windows 7 (all editions) - Windows Vista (32-bit, 64-bit; Home Basic, Home Premium, Ultimate, Enterprise or Business Edition) - Windows XP (Home, Professional or Media Center Edition with SP 2) |
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| Programme scope | 67.5 MB |
| Languages supported | German, English, French, Italian |
Forgotten your key?
You can enter the e-mail address that you used to register for the Internet Security Package. We will then send you the license key immediately by e-mail.
FAQ – Frequently asked questions
Can a free Ethernet port be used at the modem?
- Business Internet Fiber Power with a dynamic IP address (Thomson TWG870UG) provides you with all 4 ports and 100 WLAN ports. You can follow the simple instructions to set up the WLAN yourself.
- Business Internet Fiber Power with a fixed IP address (Cisco EPC3925) does not provide these ports. These ports are reserved for upc cablecom business service extensions in telephony.
Can the modem be used as a router?
- Business Internet Fiber Power with a dynamic IP address (Thomson TWG870UG) allows you to use all 4 ports and the WLAN (100 ports) and gives you complete access to the modem. The modem can also be used in bridge mode if you would like to use your own router.
- You need your own router with a firewall for Business Fiber Power with a fixed IP address (Cisco EPC3925) because these functions are deactivated on the modem. If you run your own server, this allows you to keep your infrastructure with a firewall and router.
Can I get a router from upc cablecom business?
upc cablecom business does not offer its own routers. Ideally you should ask your LAN provider to supply you with a suitable router or purchase one at a specialist retailer.
Do I need a separate WLAN router if I want to set up a WLAN connection?
- The WLAN router is already included in the modem with Business Internet Fiber Power with a dynamic IP address (Thomson TWG870UG).
- You require your own WLAN router with a firewall function for Business Internet Fiber Power with a fixed IP address (Cisco EPC3925).
Can I install the modem myself?
For business customers, the installation partner chosen by upc cablecom business installs all Internet connections on site. This is our way of guaranteeing that all the connections are installed in accordance with business requirements and that everything works properly. The technician on site can also measure the signal from the TV socket and has the tools needed to adjust and optimise the signal level if the bandwidth is not within the normal range.
Can the installation partner also make adjustments to my LAN?
Our installation partner's technician will activate the Internet connection in accordance with our service agreement, check the bandwidth, adjust the signal level of the TV socket (if required) and check the Internet connection at the modem port with their own laptop. If you require changes/adjustments to be made to your LAN, you can instruct our installation partner or another provider to do this. However, these costs are not covered by upc cablecom and the appointment has to be made separately.
Can I upgrade or downgrade the Business Internet Fiber Power connection during the contract term?
Your can upgrade free of charge at any time. A downgrade is only possible after 12 months of the contract term have elapsed. A one-off charge (CHF 100.-) applies for the reconfiguration of the bandwidths.
Can I keep my public IP addresses?
This is possible if the IP addresses are registered/entered at RIPE. Otherwise the IP addresses belong to the respective provider and cannot be ported.
Can I take the upc cablecom business fixed IP addresses to another provider?
Fixed IP addresses belong to the respective telecommunications company and therefore cannot be transferred/ported.
Is the bandwidth guaranteed with Business Internet Fiber Power?
The Internet connection with Business Internet Fiber Power promises “best effort” access. Our technicians measure the performance of the cable box and adjust the connection level during the on-site installation. This improves performance and ensures that the bandwidth is reached. However, performance also depends on various other factors (WLAN, receivers, number of other Internet users, etc.), which we cannot influence directly. So performance can vary. Our Business Internet Symmetric service provides you with guaranteed bandwidths.
Can I continue to use my “old” modem?
upc cablecom provides you with your own modem when you go operational, and this is included in the service costs. This is necessary to guarantee efficient and smooth-running support.